{"id":2019,"date":"2026-01-28T12:30:51","date_gmt":"2026-01-28T11:30:51","guid":{"rendered":"https:\/\/www.nanovario.at\/?page_id=2019"},"modified":"2026-10-25T20:56:29","modified_gmt":"2026-10-25T19:56:29","slug":"allgemeine-geschaeftsbedingungen-agb","status":"publish","type":"page","link":"https:\/\/www.nanovario.at\/en\/allgemeine-geschaeftsbedingungen-agb\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"
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General Terms and Conditions<\/h2>
\u00a0<\/div>

1. General<\/h3>

Version of the GTC: 28 January 2026<\/strong><\/p>

1.1.<\/strong>
These General Terms and Conditions (\u201cGTC\u201d) apply to orders, sales and deliveries of products (\u201cProducts\u201d) offered and sold in this online shop (\u201cWebshop\u201d) via the website www.nanovario.at.<\/p>

1.2.<\/strong>
The contract language is German.<\/p>

2. Scope<\/h3>

2.1.<\/strong>
These GTC apply if the buyer is a consumer within the meaning of Section 1 of the Austrian Consumer Protection Act (KSchG) (\u201cCustomer\u201d).<\/p>

3. Changes to the GTC<\/h3>

3.1.<\/strong>
The Provider reserves the right to amend these GTC. The sale of Products is governed by the GTC in force at the time the purchase contract is concluded.<\/p>

4. Customer account<\/h3>

4.1.<\/strong>
To order Products, the Customer may create a customer account in the Webshop. Creating a customer account requires the Customer to provide certain information.<\/p>

Orders can also be placed without a customer account.<\/p>

5. Order, order confirmation, shipping confirmation<\/h3>

5.1.<\/strong>
The ordering process consists of the following steps:
\u25cf Selection of the desired goods
\u25cf Adding the goods to the shopping cart
\u25cf Entering personal details
\u25cf Selecting the payment method and delivery method
\u25cf Reviewing and, if necessary, correcting the order
\u25cf binding submission of the order by clicking \u201cOrder with obligation to pay\u201d (\u201czahlungspflichtig bestellen\u201d)<\/strong>
Before submitting the order, the Customer can correct their entries at any time using the usual keyboard and mouse functions and the browser\u2019s \u201cBack\u201d function.<\/p>

5.2.<\/strong>
The Products and prices displayed in the Webshop constitute an invitation to the Customer to submit a binding offer to the Provider to purchase the Products (\u201cOrder\u201d). By clicking the button labelled \u201cOrder with obligation to pay\u201d (\u201czahlungspflichtig bestellen\u201d)<\/strong>, or any other equivalent wording, the Customer submits the binding Order to the Provider. Images and drawings of the goods are only approximations unless they are expressly stated as fixed values for the Product. The Customer accepts minor and objectively justified changes.<\/p>

5.3.<\/strong>
The Provider will immediately send the Customer a confirmation to the email address provided that the Order has been received by the Provider (\u201cOrder Confirmation\u201d). This Order Confirmation does not constitute acceptance of the Customer\u2019s Order but merely confirms that the Order has been received by the Provider.<\/p>

5.4.<\/strong>
Depending on the payment method chosen, acceptance takes place at different times and in different forms:
\u25cf by sending an order acceptance by email, whereby the time at which the order acceptance is received by the Customer is decisive.
\u25cf by shipping the ordered goods to the Customer, whereby a shipping confirmation sent shall be deemed an order acceptance. If no separate shipping confirmation is sent to the Customer, the time at which the goods are received by the Customer is decisive.
\u25cf by sending a request for payment by Nano Vario OG<\/strong>. The Customer is bound by their Order for two days from receipt of the Order. This does not affect the statutory right of withdrawal.<\/p>

5.5.<\/strong>
The Customer must ensure that all information provided in an Order, in particular the data required for shipping (e.g. delivery address), is accurate, correct and up to date. The Customer must notify the Provider of any changes to this information without delay. Costs arising from incorrect, incomplete or outdated information (e.g. costs for failed deliveries, returns to the Provider or redelivery) shall be borne by the Customer.<\/p>

5.6.<\/strong>
After the contract has been concluded, the Provider sends the Customer an electronic invoice. The Customer agrees to receive an electronic invoice.<\/p>

5.7.<\/strong>
The contract text is stored by the Provider but is no longer accessible to the Customer via the Webshop after the Order has been placed. However, the Customer receives all relevant order data and the GTC by email. We recommend that the Customer save or print the GTC for their own records.<\/p>

6. Payment terms<\/h3>

6.1.<\/strong>
All prices stated are in euros including VAT but excluding shipping costs, unless stated otherwise. The shipping costs are shown to the Customer before the Order is placed.<\/p>

6.2.<\/strong>
Payment in the Webshop can be made using the following payment methods: Credit card, Klarna, Apple Pay, PayPal, Sofort bank transfer, Google Pay, invoice.<\/strong><\/p>

6.3.<\/strong>
Shipping costs depend on the Order and are shown by the Provider before the Order is placed and in the Order Confirmation.<\/p>

7. Delivery<\/h3>

7.1.<\/strong>
The shipping methods stated by the Provider in the Webshop are available to the Customer.<\/p>

7.2.<\/strong>
The delivery dates stated by the Provider are based on information from the commissioned shipping service provider. Unless a different delivery date is stated for the respective Products, delivery of the Products to the Customer takes a maximum of 30 days from conclusion of the contract.<\/p>

7.3.<\/strong>
If failure to meet the delivery date is due to force majeure, industrial action or other events beyond the Provider\u2019s control, the delivery date shall in any case be extended appropriately for the duration of the impediment. The Provider will inform the Customer of the beginning and end of such circumstances as soon as possible, without the Customer being able to derive any claims from a failure to provide such notification.<\/p>

7.4.<\/strong>
If the Customer is in default of accepting the Products, the warranty period for the Provider\u2019s performance begins to run.<\/p>

8. Retention of title<\/h3>

8.1.<\/strong>
The Provider retains ownership of the Products until the purchase price and ancillary costs (in particular shipping costs) have been paid in full by the Customer.<\/p>

9. Default of the Provider<\/h3>

9.1.<\/strong>
If the Provider is in default with its performance, the Customer must first request the Provider to perform within a reasonable grace period of two weeks. If the Provider does not perform within this period, the Customer may withdraw from the contract or continue to demand performance.<\/p>

10. Warranty<\/h3>

10.1.<\/strong>
Nano Vario OG<\/strong> provides warranty in accordance with the statutory provisions. For complaints, please contact office@nanovario.at<\/strong><\/p>

10.2.<\/strong>
The Provider may request that the Customer send the defective Products to the Provider, if this is reasonable for the Customer, in which case the Provider bears the risk of shipment and the costs of return shipping. The Customer is asked to report goods delivered with obvious transport damage to the delivery service and to inform the Provider. If the Customer fails to do so, this has no effect on their warranty claims.<\/p>

11. Liability and damages<\/h3>

11.1.<\/strong>
The Provider\u2019s liability for damage caused by slight negligence is excluded, except for personal injury and breach of essential contractual obligations. Liability is also excluded for pure financial losses, loss of profit, damage to third parties, indirect damage and consequential damage caused by defects. The provisions limiting or excluding liability in this Section 11 do not apply if and to the extent that the Provider has acted with gross negligence or intent.<\/p>

12. General provisions<\/h3>

12.1.<\/strong>
Unless Austrian law already applies due to this Webshop being directed at Austria, the exclusive application of Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), is deemed agreed.<\/p>

12.2.<\/strong>
For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence.<\/p>

12.3.<\/strong>
The Customer may only set off claims against the Provider\u2019s claims if the claims are legally related to the Provider\u2019s claims, have been acknowledged or have been established by a court.<\/p>

12.4.<\/strong>
The Customer is obliged to notify the Provider of any change of address. If the Customer fails to notify a change of address, a declaration sent by the Provider to the most recently notified address shall nevertheless be deemed to have been received.<\/p>

12.5.<\/strong>
We submit to alternative dispute resolution proceedings for consumers at the following alternative dispute resolution body: Internet Ombudsman (www.ombudsstelle.at). In accordance with EU regulations, we also provide information about the European Commission\u2019s online dispute resolution platform: https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/p>

12.6.<\/strong>
Information on the processing of the Customer\u2019s personal data can be found in the separate privacy policy at www.nanovario.at.<\/p>

Withdrawal policy<\/h2>

Right of withdrawal<\/h3>

The term \u201cR\u00fccktrittsrecht\u201d commonly used in Austria corresponds to the term \u201cWiderrufsrecht\u201d used in Germany and in the EU Consumer Rights Directive. Both terms have the same meaning and are referred to in English as the \u201cright of withdrawal\u201d.<\/p>

Details can be found in the withdrawal policy below.<\/p>

No right of withdrawal<\/strong> There is no right of withdrawal for goods that are made to the customer\u2019s specifications or are clearly personalised.<\/p>

Expiry of the right of withdrawal<\/strong> The right of withdrawal expires for goods which, after delivery, are by their nature inseparably mixed with other items.<\/p>

Right of withdrawal<\/h3>

You have the right to withdraw from this contract within fourteen days without giving any reason.<\/p>

The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.<\/p>

To exercise the right of withdrawal, you must inform us<\/p>

Nano Vario OG
Bittsolweg 19a
5023 Salzburg
Phone: +436642353266
Email: office@nanovario.at<\/strong><\/p>

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.<\/p>

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.<\/p>

Effects of withdrawal<\/h3>

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.<\/p>

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.<\/p>

You shall send back the goods or hand them over to us (Nano Vario OG, Bittsolweg 19a, 5023 Salzburg, Austria) without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.<\/p>

You shall bear the direct cost of returning the goods.<\/strong><\/p>

Model withdrawal form<\/strong>
(Complete and return this form only if you wish to withdraw from the contract.)<\/p>

To: Nano Vario OG, Bittsolweg 19a, 5023 Salzburg, Austria, office@nanovario.at<\/p>


I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following goods (*)\/for the provision of the following service (*)<\/span><\/p>

Ordered on (*)\/received on (*)<\/b><\/p>

Name of consumer(s)<\/b><\/p>

Address of consumer(s)<\/b><\/p>

Signature of consumer(s) (only if this form is notified on paper)<\/span><\/p>

Date<\/p>

(*) Delete as appropriate.<\/p>

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Allgemeine Gesch\u00e4ftsbedingungen (AGB) \u00a0 1. Allgemeines Stand der AGB: 28.01.2026 1.1.Diese allgemeinen Gesch\u00e4ftsbedingungen (\u201eAGB\u201c) finden Anwendung auf Bestellungen, Verk\u00e4ufe und Lieferungen von Produkten (\u201eProdukte\u201c), die in diesen Webshop (\u201eWebshop\u201c) \u00fcber die Webseite www.nanovario.at angeboten und vertrieben werden. 1.2.Vertragssprache ist Deutsch. 2. Geltungsbereich 2.1.Diese AGB sind anwendbar, wenn es sich bei dem K\u00e4ufer um einen Verbraucher […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-2019","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/pages\/2019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/comments?post=2019"}],"version-history":[{"count":10,"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/pages\/2019\/revisions"}],"predecessor-version":[{"id":4008,"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/pages\/2019\/revisions\/4008"}],"wp:attachment":[{"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/media?parent=2019"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nanovario.at\/en\/wp-json\/wp\/v2\/tags?post=2019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}